We’ve all been in meetings facilitated by someone “outside” the group or even the organization. But how does this help, and is it worth the expense? Three main benefits are often cited by clients and facilitators alike. They are: Read more
Many of the organizations I work with belong to associations or other kinds of networks, or are operating units of larger organizations or systems. For this reason, they probably have an advantage when it comes to process improvement that they may not have fully leveraged yet. That advantage is the ability to use Benchmarking as […]
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