Fall is often a time when organizations are developing new Strategic or Annual Operating Plans.  As part of that work, you may be identifying the need for a new service or product.  Once the larger organizational plan is complete, a team is usually formed to engage in the more detailed design work and preparations to launch the product or service.  In that work, the team would be wise to anticipate possible failures or breakdowns in the product or service delivery and undertake steps to prevent them from occurring. Read more